Terms & conditions

Toss N Wash is a small, locally owned Cairns business, so the terms are short. By booking a pickup you agree to the following.

Minimum charge

Everything is priced per 5 kg bag. Each order is charged at a minimum of one 5 kg bag, even if your washing weighs less than that.

Payment

Payment is required when your laundry is delivered back to you. If no one is home at the arranged delivery time, an extra delivery fee may be charged.

Items left in your washing

Please check pockets before you bag up. Toss N Wash does not take responsibility for the loss of personal items or valuables left in your washing. If we find something, it will always be returned to you.

Allergies and sensitivities

It is your responsibility to let us know about any allergies or sensitivities to laundry products before we wash. Eco-friendly products are available on request.

Bad weather

If bad weather cuts off roads, your washing will be delivered within the next safe time frame.

Right to refuse

Toss N Wash may refuse a job at our discretion.

Questions

Call or text 0413 430 373 or email tossnwash@outlook.com.

Last updated 19 October 2026.